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SHIPPING + RETURNS

If you change your order, please let us know as quickly as possible 707-244-3330 or Email: service@jgswitzer.com.  Include your name and order number. 

Exchanges & Returns

We honor a 14-day return policy from date of ship for store credit only as long as the product has not been used and no tags have been removed. 

Due to the nature of all natural and fine bedding products, and the expense of cleaning and processing refunds, we regret we are not allowed to offer a refund.

We charge a fee of $25 cleaning/re-stocking fee if the product qualifies and is returned for refund within 14 days. If this is a rush order, let us know and we will do everything in our power to push your order out the door. Please call or email for more information on bespoke or custom orders. We are sorry but we do not refund gift certificates or orders outside the USA.  While we are pleased to send a USPS return label, we do not pay for outbound or return postage on any returns.

Time of Delivery

We know everyone wants things fast, it's just that we are "slow sewn" and produce less than 1,000 pieces a year, so you may have to wait for a product to be sewn or for the fabric to be made. Unless indicated during ordering from your Shopping Cart, please be aware that many products are sewn to order, and depending on your order, may ship 2 weeks after your order is placed. We hope you agree, your pieces are worth the wait. 

International Shipments 

 All international shipments (with destinations outside of the United States) may be subject to duty/import fees charged by the customs in the receiving country. Since fees vary by country it is possible that our customers outside of the US may be charged additional fees to clear customs. If you prefer an estimate of these fees PRIOR to shipping, please email us separately at service@jgswitzer.com with the subject "SEND DUTY IMPORT FEE ESTIMATE" to request a customs fee estimate and we will do our best to provide this. You may also request an estimate in the comments section when you place your order. Failure to do so may result in unexpected clearance or duties fees that JG Switzer has can not control. 

 

LEGENDS BLANKETS

  • Queen measures 90”x100” and can be tucked or draped.
  • King measures 100”x110” and can be tucked or draped; this should be plenty for a CA King, but please take your measurements before ordering to be sure since not all beds are created equally.
  • Traveller Throws typically measure min 45”x70” unless otherwise specified
  • Silk Pillow Slip Standard/Queen 31.5”x19.5"
  • Silk Pillow Slip King 39.5”x20.5”

UNFORBIDDEN FUR

  • Throws and blankets are in various sizes and can be used as rugs, large throws or partial coverage.

LITHUANIAN LINEN

  • Queen Ashley Duvet Cover: 91”x91” fits standard Queen
  • King and CA KING Ashley Duvet Cover: 104”x91”
  • Ashley pillow cases: Standard/Queen 21”x30” and King cases 21”x40”

WOOL

JG Switzer Blankets, Throws, and Pillows

CARE:  We recommend Dry Cleaning Only for our wool and fur blankets, pillows and throws.

MAINTENANCE: Being a natural fiber, wool is wonderful at keeping itself clean and does not need to be cleaned frequently.

Wool

To stay moth free, wool blankets can be regularly shaken and hung to air, especially before and after being stored. We recommend using lavender sachets or making a combination of three essential oils: rosemary, lavender and lemon and then using a dropper, add a few drops every month or so to a cotton ball or two and store it close to your wool. Lavender is a natural moth repellant. We can not, in good conscience, recommend moth balls due to contents and odor.

Keeping everything clean is essential. Many stains can be removed by gently removing excess dirt with a soft brush (usually sold at fabric stores), rinsing the stain with cold water – spot cleaning and airing to dry. Use gentle and mild soap to spot clean, such as Eucalan, Zero or Woolite, and a little goes a long way

STORAGE: Before storing blankets, give them a good shake to rid them of any excess particles or dust and have them professionally dry cleaned. Store in a cool, dry place. Wool does NOT like damp or overly hot storage. Blankets should be folded with no weight on top of them.

FORBIDDEN FUR BLANKETS & PILLOWS

CARE: Fur blankets must be cleaned by a fur specialist or a dry cleaner that has expertise in fur. Ideally, bring all fur to a furrier who knows how to properly clean a fur blanket. For stains or spot treatments, use a soft sponge or clothe and wipecarefully using a small amount of gentle detergent such as Zero, Eucalan or Woolite. Air dry the damp spot.

MAINTENANCE: Shake occasionally to remove particles and excess dirt. Do not vacuum or brush fur. Avoid direct sunlight as much as possible since too much light can cause fur to oxidize and change color.

STORAGE: If six months or more, it is best to store at a furrier for the best humidity and temperature. At home, find a dry, cool place. Hang on wooden hangers or store in a cotton or linen breathable storage container.

JG Switzer pieces are lasting, welcome gifts for many special occasions: weddings, anniversaries, birthdays, and are more exciting than a dozen roses as a “morning after” thank you. We will do our utmost to package any gift with thematic tissues and a special note from the sender.  We currently can offer a miniature dried floral arrangement of lavender for all special occasion gifts and if possible, will wrap the item as a gift accordingly, as you wish. Please choose Gift Message option and we will include your note in shipped pieces.

Special Occasion Gifting can include:

  • Wedding gifts
  • New Home
  • Anniversary
  • Birthday
  • Morning After gift - Flowers are so…yesterday
  • Valentine’s Day
  • Mother’s Day
  • Special Occasions
  • New Baby